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New CitiDirect® User

Welcome to the Citi Client Service Academy Learning Pathways
At Citi, we believe our clients need to learn in the most effective and easy way, this is why we have introduced the Citi Client Service Academy Learning Pathways. The Learning Pathways, available for the four global regions are designed to provide you with a set of courses specifically designed to your needs and roles, simplifying and streamlining the learning process while ensuring you get the best out of the Citi Client Service Academy Training offerings.

Step 1 - New CitiDirect® Security Manager Learning Pathway (Only required for Security Managers)

As a new Citi client, the first training should be dedicated to your Company’s designated Security Managers. The CitiDirect® Security Manager Learning Pathways will help ensure that you get the best out of CitiDirect® from the outset.

CitiDirect® Security Manager Learning Pathways

Step 2 - New CitiDirect® User Learning Pathway

After your Company’s Security Managers have been trained and have provided you with the required access, you can now start the Learning Pathways journey as a New User to explore CitiDirect®‘s full potential. 

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CitiDirect® New Users Learning Pathways

For additional topics click below to review the ‘All Events’ Calendar

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