Welcome to Citi Payment Insights
Citi Payment Insights provides payment status updates in real-time via a visual tracker, making payment tracking as simple as tracking a package. The solution applies to multiple payment methods such as Wire , ACH, & WorldLink. The solution can be accessed through Citi Direct, CitiConnect for Files, SWIFT, & API. This is a omnichannel solution powered by the use of SWIFT gpi and Big Data, providing instant data access and control through the entire transaction cycle.
Current State of Operation
With Citi Payment Insights
Below are examples of Payment Insights’ capabilities; for additional information please refer to this section
This capability can be accessed via the Payments Menu → Insights → "Payment Insights". Alternatively, simply click on “Payment Insights” on the top-right of your screen.
In case you do not see this option; please reach out to your Security Manager or CitiService contact to get it enabled.
Features may vary depending on local market practices in each country.
Please contact your Citi representative with any questions.
